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Terms of service

πŸ“œ Terms of Service – Mood & Memories

Welcome to Mood & Memories. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.


1. General Information

  • This website is operated by Mood & Memories.

  • By visiting our site and/or purchasing something from us, you engage in our β€œService” and agree to these Terms of Service.

  • We reserve the right to update, change, or replace any part of these Terms at any time.


2. Products & Availability

  • We make every effort to display accurate product images, descriptions, and pricing.

  • Product availability may change without notice.

  • We reserve the right to discontinue any product at any time.


3. Pricing & Payment

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.

  • We accept payments via Cash on Delivery (COD), bank transfer, or other available options listed at checkout.

  • Prices may be updated at any time without prior notice.


4. Shipping & Delivery

  • Orders are processed within 1–2 business days.

  • Delivery times may vary (see our Shipping Policy).

  • We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.


5. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • Opened or used perfume bottles cannot be returned due to hygiene reasons.


6. Customer Responsibilities

  • You agree to provide accurate and complete information when placing an order.

  • Misuse of our website, fraudulent orders, or abusive behavior may result in cancellation of services.


7. Intellectual Property

  • All content on this website, including logos, text, images, and product designs, are the property of Mood & Memories and may not be copied, reproduced, or used without permission.


8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Perfume usage may vary based on personal skin chemistry; we do not guarantee the same performance for everyone.


9. Contact Us

For any questions regarding these Terms of Service, please contact us:
πŸ“§ info@moodandmemories.com
πŸ“ž +92 300 1579729


✨ By shopping with Mood & Memories, you agree to these terms and conditions.

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